Privacy policy

Information you provide

Butchered Tails uses the name, email, phone number, trip selections, and messages you provide to respond to inquiries, arrange your charter, process payments, and send booking updates. Our payment provider Stripe processes payment details. Necessary service providers support hosting, secure data storage, payments, and email delivery.

Necessary storage

We use cookies and browser storage needed for security, booking recovery, staff sign-in, and remembering your privacy choices. Refusing optional measurement does not prevent a booking. Privacy choices last up to 180 days, unless you change them or clear your browser data.

Coupons and email offers

If you request a first-charter offer and agree to receive our emails, we use Brevo to manage your email subscription and deliver your personal code. We record your email preference and when you made it. You can unsubscribe using the link in our marketing emails or contact us at team@butcheredtails.com. Requesting an offer does not enable Google analytics or advertising measurement.

We match coupon eligibility against the booking email and existing booking and payment records. Personal codes can be used only with their matching email. Discount and payment records are retained with the booking. We use temporary counters with keyed, hashed identifiers to limit misuse of offer requests. Your browser may remember a dismissed offer for 30 days and a code you choose to apply during the current browsing session. We do not send email addresses or personal coupon codes to Google measurement.

Optional analytics and advertising measurement

If you allow analytics, Google Analytics and Google Tag Manager may measure public page visits, charter views, booking steps, contact inquiries, and confirmed paid bookings. A booking conversion represents the full charter value after the first confirmed payment. It is not a report of money already collected.

With advertising measurement permission, ad click identifiers may connect an ad to a booking. Personalized advertising and remarketing are not enabled. Google measurement stays off until you consent, and we honor the browser's Global Privacy Control signal by keeping optional measurement off.

Our measurement events exclude contact details, messages, payment identifiers, booking access tokens, unrelated URL query parameters, and fragments. Only recognized campaign labels and, with advertising permission, ad click identifiers are retained for acquisition measurement. Staff, payment, and booking confirmation pages do not load Google measurement. Google processes permitted measurement information under its privacy policy.

Your choices

Use cookie settings to accept, reject, or change optional measurement. Withdrawing analytics permission stops future tracking on this browser and cancels unsent booking conversions associated with its consent record once your choice reaches our server. Turning off advertising measurement alone keeps permitted analytics and booking measurement active, while denying future advertising use. Information already sent cannot be recalled by changing cookie settings. Clearing browser storage or changing devices may require you to choose again.

Questions and privacy requests

Contact team@butcheredtails.com to ask about your information or request access, correction, or deletion. We may need to retain transaction and booking records for operational, accounting, or legal obligations. You can also use our contact form.